How to cancel and refund your ticket.
Tickets bought on nor-way.no is refundable if you submit this form at least 24 hours before the first departure time. Round-trip ticket is considered one ticket and can only be refunded in full. If you accidentally order the wrong ticket, we will refund the ticket if you use this form immediately (maximum one hour) after purchase.
When the ticket is refunded, the money is automatically returned to the same credit card used for the purchase. Such chargeback usually takes up to five business days.
We are unable to change tickets purchased on nor-way.no, so if you want another day or departure time we ask you to book a new ticket and fill out the form below to cancel the original.