Customer Service
Do you have questions or feedback? Please contact Customer Service and they will help you as quick as they can.
There is currently a high volume of inquiries at our customer service center, and we apologize for the occasional long wait times. We will respond to all inquiries as soon as possible.
You may find answers to your questions under Travel Information. Please also read more about Ticket Cancellation and Ticket Changes.
Please also, check if your question is answered in our frequently asked questions (FAQ).
Do you still have a question?
Please send us a message in the form below or call us. Your inquiry will be answered as soon as possible within regular office hours.
Customer service can be reached on:
Phone: (+47) 22 31 31 50
Customer service ordinary opening hours
| Monday–Thursday | 08:00–17:00 |
| Friday | 08:00–19:00 |
| Saturday | 09:00–15:00 |
| Sunday | 12:00–19:00 |
Administration address:
NOR-WAY Bussekspress AS
Stenersgata 2, 0184 Oslo