Information about baggage

Baggage

Each passenger can bring 2 pieces* of baggage (max 30 kilo in total) placed in the luggage compartment under the bus. Hand luggage carried freely as long as it can fit under a seat or in the parcel shelf above. If you are traveling with more luggage than the allowable amount, it must be paid an additional fee pr. parcel. Extra baggage accepted (surcharge) if there is available space in the luggage compartment under the bus. 

All baggage must be labeled with the owner's name, address and telephone number.

Baby walkers and prams

Collapsible baby walkers and prams are carried free of charge on all services, if space available. Baby pram which take up a seat must pay a child's fare.

Bicycles

Bicycles will be carried on board if space available. A childfare will be charged.

Skis and Snowboards

Ski equipment must be properly and securely packed in order to be transported safely in the luggage compartment under the bus. Ski equipment are carried free of charge on our buses.

Pulks and surfboards

Because of limited space in luggage compartement, you must make reservations in advance. Additional fee must be expected. Please contact customer service.

Hunting Weapons and ammunition

The weapon must be securely packaged in batcovers, gun case or equivalent. The weapon must be stored along with ammunition in the bus's luggage compartment. Vital part (breech block, etc.) must be separated from the weapon's main part and must therefore be carried onto the bus.

Personal transporter (eg. Segway)

It is not allowed with Personal Transporter (eg.Segways) on our express buses because of space capacity and weight of the segway.

Liability and compensation

The company is not liable for any loss of or damage to luggage unless negligence of the bus company can be proved. We recommend our passengers to purchase a travel insurance. Please also see prevailing conditions of carriage dated January 27th 2004 approved by the Norwegian Ministry of Transport which also apply. Compensation will be paid for damaged items in accordance with current rules, cf. Norwegian Road Freight Agreements Act. Compensation will not be paid for goods lost in transit.

Express packages

Most of our express buses can bring express package as long as there is space in the bus's load compartment and it is a direct route without bus transfer.
It's easy to send express packages with NOR-WAY Bussekspress.. Meet up at the bus stop, deliver the package and pay directly to the driver. The sender must make arrangements with the recipient so that the express package will be picked up when it arrives the destination. Label the shipment with name and telephone number of both the sender and receiver to make sure that the driver is able to warn you when something unexpected happens along the way. Read more about sending express packages here.

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